How do I change the time on my DVR?
How long will my DVR record?
What happens when my hard drives are full?
What should I do if I have an incident I wish to keep?

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How do I change the time on my DVR?
     For PC-based DVRs, you change the time just like on a home computer.  Minimize the program and double click the time on the task bar (usually in the lower right corner).
     For the DigiView SAMJ, consult the user's manual.  You can download the manual from our Support page.

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How long will my DVR record?
    This depends on the following factors:  how much hard drive space you have, how many cameras you have, how often there is motion, and how long the motion lasts.
    There is no set formula, but if you do not feel that you are getting a sufficient number of days, you may want one of our techs to visit your site to see if storage is being maximized, if constant motion can be "masked out", or to install larger hard drives.

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What happens when my hard drives are full?
     Your DVR will automatically begin to overwrite the oldest files first.

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What should I do If I have an incident I wish to keep?
     Transfer the file to an external medium like a CD or USB Drive.  See your DVR's instructions for details on how to do this.  Your DVR's instructions can be downloaded from our Support page

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